Frequently Asked Questions

Conduit Link is a secure API proxy service that allows you to use third-party APIs in your client-side applications without exposing your API keys. We store your keys securely encrypted and provide proxy endpoints that your apps can call safely.

Instead of putting API keys in your client code, you store them in Conduit Link. We give you a secure access token and proxy endpoint. Your app makes requests to our proxy with the access token, and we forward the request to the actual API using your encrypted key.

Yes! Conduit Link is built for production use with 99.9% uptime SLA for Pro and Enterprise plans, enterprise-grade security, and the ability to handle millions of requests. Many companies use us for their production applications.

You can be up and running in under 5 minutes. Sign up, create a project, add your first conduit link with your API key, and start making secure requests. Just use your existing API provider's SDK with our proxy URL - no need to learn a new SDK!

No! That's the beauty of Conduit Link. You continue using the official SDKs from your API providers (like OpenAI, Stripe, etc.). Simply override the base URL to point to your Conduit Link proxy endpoint and add your Conduit access token as a header. This means no learning curve and seamless integration with your existing code.

All API keys are encrypted using AES-256 encryption before storage. We use a zero-knowledge architecture, meaning we never have access to your decrypted keys. Keys are only decrypted momentarily in memory when processing your authorized requests.

We are currently GDPR and CCPA compliant. SOC 2 Type II certification is in progress (expected Q2 2025), and ISO 27001 is planned for Q4 2025. We conduct regular security audits and penetration testing.

No. We use a zero-knowledge architecture where keys are encrypted on our servers and only decrypted in isolated memory during request processing. Our staff cannot access your decrypted API keys.

Even in the unlikely event of a breach, your API keys remain protected by AES-256 encryption. We also implement defense in depth with network isolation, access controls, and continuous monitoring to prevent and detect any security incidents.

Rate limits depend on your plan. Free tier: 10,000 API requests/month. Starter: 100,000 requests/month. Pro: 1,000,000 requests/month. Enterprise: Custom limits. You can also configure your own rate limits per conduit link to prevent abuse.

Yes! Conduit Link works with any HTTP/HTTPS API. Whether it's OpenAI, Google Maps, Stripe, or any other REST API, you can proxy requests through Conduit Link. GraphQL APIs are also supported.

Currently, we support standard HTTP/HTTPS requests. WebSocket and streaming support (like Server-Sent Events) are on our roadmap for Q2 2025. For now, you can use polling as an alternative.

Yes! You can configure path restrictions to allow or block specific endpoints. For example, you can allow only `/search` and `/autocomplete` endpoints while blocking `/admin` routes. This adds an extra layer of security.

Yes! Our free tier includes 3 projects, 10 conduit links, and 10,000 API requests per month. It's perfect for personal projects, testing, and small applications. No credit card required to start.

We offer monthly and annual billing (save 20% with annual). Payment is processed securely through Stripe. For the free tier, no payment information is required. Paid plans are billed at the beginning of each period.

When you approach your limits, we'll notify you via email. For requests, your API calls will return a 429 (rate limit) error after exceeding the limit. You can upgrade your plan at any time to increase limits immediately.

Yes! You can upgrade, downgrade, or cancel your subscription at any time from your dashboard. Upgrades take effect immediately, downgrades take effect at the next billing cycle. No long-term contracts required.

Conduit Link adds minimal latency, typically 10-50ms depending on your location. We use a global CDN and optimized infrastructure to ensure fast response times. For most applications, this overhead is negligible.

Yes! You can configure CORS settings for each conduit link, specifying exactly which domains can access your endpoints. This is crucial for browser-based applications and adds an extra security layer.

Absolutely. Conduit Link forwards all headers from your requests to the target API, and you can also configure additional headers to be added automatically. This includes authentication headers, custom tracking headers, etc.

Conduit Link transparently forwards API responses, including error codes and messages. We also add helpful headers for debugging and provide detailed error messages for Conduit Link-specific issues (like rate limits or authentication failures).

Yes! Starter and higher plans support team collaboration. You can invite team members with different roles (owner or member). Owners can manage billing and members, while members can create and manage conduit links.

We use role-based access control. Owners have full access including billing and team management. Members can create projects, manage conduit links, and view analytics, but cannot access billing or invite new members.

Yes! You can create multiple team accounts and switch between them. Each team has its own projects, conduit links, and billing. This is useful for agencies or developers working with multiple clients.